Develop a comprehensive customer focused strategy aligned with the company's overall objectives. Define clear goals and key performance indicators (KPIs) to measure success. Analyze and understand the end to end customer journey, identifying pain points and areas of improvement. Implement strategies to streamline processes and enhance customer interactions at every touchp

Hi there! We are Semrush, a global IT company developing our own product a platform for digital marketers. New stars are born here, so don't miss your chance. This is our Community ManagementTeam Lead role for idea generators, planning geniuses, and natural born analysts. Tasks in the role Own, develop, and execute Semrush's community strategy that aligns with the company